Insurance and Payment

Oakwood Counseling Center accepts most major insurance plans. At the time that the initial appointment is made, we will ask you to provide us with all of your insurance information. You should bring your insurance card and photo ID to your first appointment. It is important to let us know if you have more than one insurance. We will contact you prior to the inital appointment to inform you of your financial responsiblity so that you will be prepared for the initial appointment. Please be aware that your insurance plan may have two types of coverage: health coverage and mental health coverage. It is the client's responsibility to give Oakwood Counseling Center accurate insurance information and inform us of any changes in your insurance. As a courtesy, we will file your insurance for you. In the event that a therapist at Oakwood Counseling Center is not a participating provider of your managed care plan or your plan fails to authorize the service, the client will be responsible for payment. All copays and fees are due at the time of service.  

 

Oakwood Counseling Center requires 24-hour advance notice of any cancellations of appointments. If we are not given this notice, or if the client does not show for an appointment, the client may be charged a $75.00 fee. This fee will be charged to the client and not the insurance company. 

 

Our office accepts most major credit cards. A 3.5% convenience charge will be added to your total for processing. We DO NOT accept flex cards/health savings cards. Our office also accepts cash and checks. In the event that your check is returned, unpaid for insufficient funds or uncollected funds, there will be a $35.00 insufficient funds fee billed to your account. Payment for returned checks MUST be paid in cash. If a check is returned, our office reserves the right to refuse payment by check for future services.